Start your EVRI return

START A RETURN

Is your order not entirely what you expected? We're sorry to hear that. At Steve Madden you can easily return unworn shoes, bags, clothing or accessories. We offer a return period of 30 days, counting from the day your order was delivered.

Orders from Northern Ireland: Please make note: Our return portal has limitations for addresses from Northern Ireland and Northern Scotland. Customers from these areas should reach out to our customer service at customersupport@stevemadden.co.uk to schedule a return pick-up.


Entering an incorrect order number may cause delays in processing your return and, in some cases, may result in us being unable to locate your parcel or issue a refund.